jhilwig

Resume
Education

Hartwick College, Oneonta, NY
Bachelor of Fine Arts, Painting, May 1992
Departmental Distinction in Art
Minor in Philosophy

Adobe Certified Expert, AfterEffects

Multimedia Program, University of Washington

Certified Macromedia Flash MX 2004 Designer, Macromedia Corporation

Patent, Centralized User Interface for Displaying Contextually Driven Business Content and Business Related Functionality

Employment

SNAPin Software, Inc. (Acquired by Nuance Communications), Bellevue, WA (October 2006 - present)
Senior UI Designer —Apply user and activity centered design principles to create mobile task flows. Define UI requirements from client brand, product management, engineering, UX/usability. Create wireframes/IA, storyboard comps, prototypes, and functional specs to assist in all stages of design lifecycle. Establish design UI library and internal mobile design patterns. Translate wireless carrier brand and end user metrics into a desirable mobile experience. Development of UI Developer training material and curriculum/schedule as well as administering the training. Interaction and visual design, prototyping for both guerilla and lab-based usability studies. Extensive work on dominant device OSs (Symbian S60 and S40, Windows Mobile, Samsung, Android) as well as diverse device resolutions and input methods. Work with Engineering to define Product Roadmap, improving the UX iteratively. This position works with Test/QA, Device/Software/Build Engineers, Integration/Program/Deployment Managers, Application Developers, Marketing & Sales, Usability & UX.

Filter for Microsoft, Redmond, WA (February 2005 - October 2006)
Interaction Design —UX, product and interaction design for Office and Business Intelligence applications. Microsoft UI owner, prototyping and UX for "Duet" (http://www.duet.com/). Collaboration with multi-disciplinary teams and tight integration with usability to understand user issues. Provide detailed design specifications for project managers, developers, and testers.

Siemens for Microsoft, Redmond, WA (November 2003 - November 2004)
Interaction Design — Prototype, interface and interaction design for web and application groups. Design and evaluate visual human interfaces utilizing user-centered design principles. Implement the user interface design. Work with the product development team to design the User eXperience. Ensured user experience is formulated to achieve the goals of the white paper entity. Excellent knowledge of commonly-used concepts, practices, and procedures throughout the design lifecycle.

FareStart, Seattle, WA
Design — Volunteer position with non-profit FareStart organization. "FareStart provides a community that successfully empowers men, women and youth to create new opportunities through food service training, life skills training, and job placement."

Mineral, Inc., Seattle, WA (September 2001 - November 2003)
Technical Director — Design firm specializing in film, print and brand imaging. As the technical component of the team, responsibilities included the following: design, programming, web & flash authoring, interface design, video editing/encoding/integrating, DVD authoring, and print based collateral. Clients included Eddie Bauer, Bon Marche, The North Face, Pottery Barn, Birkenstock, and Atlas Snowshoes.

Rolling Thunder, Kirkland, WA (October 1999 – August 2001)
Multimedia Design — Multimedia development and CD authoring. Flash based animation and web design to support PR & Marketing efforts. Streaming technologies such as SMIL and encoding theory emphasized.

Consolidated Press, Seattle, WA (March 1997 - October 1999)
Digital Prepress Manager — Managerial position in high volume, fast turnaround mid-sized web and sheetfed commercial printing setting. Thorough knowledge of digital file to printing plate process.