Amazon
Seattle, WA (October 2014 - Present)
Senior UX Designer—Designer for counterfeit, fraud detection, and customer service related systems.
CENTRI Technology
Seattle, WA (January 2013 - July 2014)
Designer—All around design for a small, successful software start-up focusing on optimization of mobile data. Drove product design of a highly technical system through wire frames/IA, data visualization, prototypes, and user testing. Worked closely with engineering in re-imagining & re-writing the entire UI code base of the product.
Nuance Communications
Seattle, WA (July 2010 - January 2013)
Senior Designer—Apply UCD principles to create mobile and speech based task flows. Define UI requirements from client brand, product management, engineering, UX/usability inputs. Create wireframes/IA, storyboard comps, prototypes, and functional specs to assist in all stages of design life cycle.
Enterprise customers: T-mobile, ATT, MetroPCS, Orange, SoftBank, Vodafone, Telstra, Optus, Progressive, Fidelity, CVS, US Bank, Starbucks, Apple.
SNAPin Software
Seattle, WA (October 2006 - October 2008)
Senior Designer—Nuance acquired SNAPin October 2008. See above for design duties.
Microsoft
Redmond, WA (November 2003 - October 2006)
Product Designer III —UX, product and interaction design for Office and Business Intelligence applications. Interface design, prototyping and UX for
"Duet" and MSN/Live Group.
FareStart
Seattle, WA
Volunteer position with non-profit FareStart organization doing design for print and web.
Mineral, Inc.
Seattle, WA (September 2001 - November 2003)
Technical Director—Design firm specializing in film, print and brand imaging. Clients included Eddie Bauer, Bon Marche, The North Face, Pottery Barn, Birkenstock, and Atlas Snowshoes.
Hartwick College
Bachelor of Fine Arts, Painting
Departmental Distinction in Art | Minor in Philosophy
Microsoft Patent Award
Centralized User Interface for Displaying Contextually Driven Business Content and Business Related Functionality
Experience Design:
- Interaction design, cognitive (work/task) analysis, task ideation
- Balance of design & engineering mindset
- Multi-modal, GUI & VUI, experience design
- Molding existing tools and frameworks to suit needs
- Adaptability to a team's design needs
- Swiss army knife of design tool skills
- Brand consumption and realization
- Customer engagement, remote and in person
- Minimal and simple design aesthetic
- Use case, spec'ing, persona definition, prototypes, etc...
HCI:
Usability testing, guerrilla user testing, heuristic evaluation, comparative analysis, IDEO methods, IA/wire framing, prototyping, speech recognition, Customer facing/presenting & work shopping, pre sales support & demo creation, vendor management, employee training, startup multi-tasker, agile, lean.
Technical:
Android layout (XML, Eclipse, Android Studio), iOS layout (Xcode), Ionic framework (MVC, Angular), Less, Stylus, Bootstrap/css, jquery, node, jade, html5/css3, chrome/webkit, highcharts, git, github, svn, perforce, jira, bugzilla, sharepoint.
Toolsets:
Figma, Sketch, Axure, Invision, Adobe (advanced in Photoshop, Illustrator, InDesign, AfterEffects), Omnigraffle, Visio, print design, 10 foot UIs, responsive design, html5/css3.