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Lean canvas for brainstorming with the product manager
- competitive analysis
- flow charts
- static and interactive mock-ups
- unmoderated and moderated user interviews and surveys (usertesting.com, Qualtrics)
- collaboration with multiple teams across Amazon to ensure compliance with high-quality design standards, accessibility guidelines, and obtain approval for iconography, and messaging
Through this process, I was able to create intuitive and effective user experiences that met the needs of both customers and the business.