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Lean canvas for brainstorming with the product manager
- Competitive analysis
- Flow charts
- Static and interactive mock-ups
- Unmoderated and moderated user interviews and surveys (usertesting.com, Qualtrics)
- Collaboration with multiple teams across Amazon to ensure compliance with high-bar design standards, accessibility, iconography, and messaging
Through this process, I was able to create intuitive and effective user experiences that met the needs of both customers and the business.